Downtown San Diego’s BEST Full Cleaning Solution!
Thank you for choosing Marcela’s Housekeeping Personnel Service “Your referral Agency” The terms of Service is a referral agreement made between Marcela’s Housekeeping Personnel Service and the client. Marcela’s Housekeeping Personnel Service is an Employment Agency/Domestic Referral Agency in the business of assisting clients seeking housekeeping and other domestic services and in recruiting and registering qualified professional domestic workers (“Housekeepers”) for job referrals, in accordance with California Civil Code 1812.501(h). Client has requested Agency’s services to identify potential domestic workers to provide housekeeping services to Clients and Client’s home.
The parties hereby agree as follows:
Payment: Payment is due at the time service is scheduled. Client may provide Agency with a valid credit card to keep on file for billing. Client is responsible for and agrees to pay Agency for the full costs of Client’s requested services. The referral fee charged by the Agency for its services shall be reasonable, negotiable, and based on a fixed percentage of the service cost per the Agency's established fee schedule. Client agrees to pay Agency a Referral Fee for as long as Client continues to engage or authorize utilized the Housekeepers services. Client shall pay agency a service charge of $35 in the event Client’s payment is returned by the institution on which it is drawn for any reason.
Cancellation: Failure to notify Agency twenty-four (24) hours in advance of any cancellation of any requested service will result in a full fee charge for the scheduled visit.
Lock Out or No-Show: It is the responsibility of Client to ensure access for cleaning. If Client is not available or other access arrangements have not been made and the Housekeeper is unable to enter, there will be a $45 lockout charge.
Parking: For all Downtown clients please facilitate parking for the domestic cleaner if possible in the garage on the day of the cleaning. “If parking is not available for the cleaners, a fee of $10 will be applied to your service on every service”.
Housekeeper Performance: Agency must be contacted no later than forty-eight (48) hours after completion of the service if Client is not entirely satisfied with the housekeeping work that was performed. We can then alert the Housekeeper of your concerns to arrange their return to the subject property within twenty-four (24) hours of your contact, at no additional charge, to re-clean the areas that had not been finished to your satisfaction. If Agency is contacted more than forty-eight (48) after completion of the service, all additional housekeeping services will be subjected to standard charges, on a case by case basis.
Direct hiring Prohibited: The Housekeeper represents that he/she possesses the qualifications, ability and experience to perform all services requested by and rendered to Client without the advice, control or supervision of Agency. The Housekeeper shall be solely responsible for satisfactory performance of services to be rendered to Client. In the event Client communicates a complaint regarding the quality of services rendered or work performed, breakage, theft, or any other problem occurring while the Housekeeper rendered service, it is the sole responsibility of the Housekeeper to resolve the problem directly with Client. If any such complaints or concerns are received by Agency, Agency agrees to promptly inform the Housekeepers so he or she may resolve the matter directly with Client. Agency shall not be liable, and Client agrees to indemnify Agency from and against any claims, losses costs, fees, liabilities, damages, or other injuries that arise as a result of the Housekeeper’s actions or unsatisfactory performance.
Performance of Services: Client agrees not to directly engage the services of any referred Housekeeper during the term of this agreement and for a period of nine (9) months after termination of services without informing Agency of the scheduled services. Should services commence or additional services be provided without informing Agency, Client agrees to pay Agency $1,200 as a finder’s fee.
Independent Domestic Worker: Agency is not the employer of the domestic worker referred to Client. Client acknowledges that she or he may have employer responsibilities depending upon the nature of the professional relationship established with the preferred Housekeeper and thus may be liable for payment of State and/or Federal employment taxes incurred during and throughout the course of the engagement. In addition, Client acknowledges that Agency shall not be liable, and Client agrees to indemnify Agency from and against any claims, losses, costs, fees, liabilities, damages, or injuries arising out of Client’s failure to pay any such taxes.
Acceptance of Terms: Client understands and agrees that Client’s engagement or utilization of the services of a Housekeeper referred by Agency will constitute Client’s acceptance of the terms and conditions of this Agreement even if Client does not this executed Agreement to Agency.
Termination: Client reserves the right to replace or terminate the Housekeeper for any reason.
Attorney’s Fees: Client agrees to pay all reasonable costs, including, but not limited to, attorney’s fees incurred by the Agency to enforce any provision in this Agreement.
Governing Law/Jurisdiction: This Agreement shall be governed and construed in accordance with the laws of The State of California. Any action or proceeding commenced regarding this agreement of the subjects herein shall be brought in San Diego County, California.
Consent for Use of electronic Signatures: This Agreement shall be governed and construed in accordance with the laws of The State of California. Any action or proceeding commenced regarding this agreement of the subjects herein shall be brought in San Diego County, California.
I hereby certify, represent, and warrant that they have carefully read this Agreement, that they fully understand its effect, and that they agree to all its terms, provisions, and conditions.
Marcela’s Housekeeping Personnel Service is not the employer of the domestic worker if referred to you. The domestic worker may be your employee or an independent contractor depending on the relationship you have with him or her. If you direct and control the manner and means by which the domestic worker performs his or her work you may have employer responsibilities, including employment taxes and worker’s compensation, under state and federal law. For additional information contact your local Employment Development and the Internal Revenue Service.
If you are ready to proceed and agree with Marcela's TOS, please submit your name here. After you agree, please proceed to Book Service here
